How to grow your business with Systems

Growing your business is the easy part of your job

My clients often ask me to help grow their business and I often tell them to stop worrying about that. Getting more customers is the easy part. The hard bit about business is delivering what you say you will by the time you say you will for the price you say you will at the quality you say you will, every time… with a smile!

Maintaining consistent quality, through systems, predictably, is where many businesses have failed. They simply couldn’t maintain a consistent output as they got busier. And by the way, business growth is in itself one of the 7 Big Questions about building a beautiful business and life.

When you are no longer in charge, hands on, of every step in the process, things often start going wrong. Quality becomes inconsistent, delivery times become unreliable, prices go up or profitability suffers – and your smile disappears. Once the rot sets in like that, your reputation nosedives and customers begin to look elsewhere.

There are only two answers to this dilemma:

1. Stay small: Don’t grow and learn to say “NO” all the time.
2. Or systemise. Systems allow you to create continuous improvement loops in your organisation, which means you’ll get better all the time.

• The 11 most important strategies for growing your business

Follow the link to an in depth explanation on how I help business owners in the Fun in Business program to build their own beautiful businesses and lives. There is also a page with a full explanation of all of my business life coaching programs.

All articles about business growth, quality and systems on this website:

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